Citizen’s Survey 2019

This report presents the findings of the Town of Oliver’s 2019 Citizen Survey.

The Citizen Survey is conducted to gauge public satisfaction with municipal services and to gain insight into citizens’ investment priorities.

Specific research objectives included:

Identify important community issues
Assess perceptions of Oliver’s quality of life
Assess perceptions of community safety
Measure the importance of and satisfaction with municipal services
Determine the perceived value for taxes and understand attitudes towards balancing taxation and service delivery levels
Identify priorities for investment
Gauge support for a bylaw banning single-use plastics
Identify preferred methods of communication
Measure satisfaction with the Town’s customer service

•  Insight gained by this research will help the Town of Oliver make important decisions regarding planning, budgeting, and community priorities.